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Learn how to access Shangri-La's services

Each Shangri-La service or program has different eligibility, referral, and onboarding. (Yep, that sure does make it confusing!) To help navigate the details, the short videos below explain this information for each service or program.

 

These videos are specific on how to access services. For more detailed information about the programs and services offered, visit each program's webpage linked below.

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Scroll through the entire page or jump to your area of interest by using the links below.

Jump to Learn More About:

ASGResidential

Residential Services

Residential Services for Adults with Intellectual/Developmental Disabilities (I/DD)

For more information about these services, visit the IDD Residential webpage.

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This video explains:

  • Eligibility including qualifying disabilities​

  • Requesting a referral from your case manager, services coordinator, or personal agent​

  • How to access services if you don't have a case manager or services coordinator​

  • Exploring provider options​

  • Transferring to services when currently living outside of Oregon​

  • ​Criminal history 

  • Services for people with only physical disabilities​​

Helpful Links

Need more information about this specific program? Email: community@shangrila-or.org. Be sure to reference 'IDD Residential Program' in your email. Your inquiry will be routed to a person who can answer additional questions. 

Residential Services for Adults with Severe and Persistent Mental Illness (SPMI)

Residential Treatment Homes (RTH)

For more information about these services, visit the MH Residential webpage.

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This video explains:

  • ​Who is eligible for services

  • How to get a referral for services​​

  • What information is included in a referral; required documentation

  • What happens after Shangri-La receives your referral​

  • Timeline for entering services​

  • Criminal history 

  • How to request services if you live out of state and want to move to Oregon

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Helpful Links

Need more information about this specific program? Email: community@shangrila-or.org. Be sure to reference "MH Residential Program' in your email. Your inquiry will be routed to a person who can answer additional questions. 

Housing Assistance for Adults experiencing Severe and Persistent Mental Illness (SPMI)

For more information about these services, visit the Rental Assistance webpage.

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*This program does not provide immediate housing or homeless prevention services for homeless individuals.

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This video explains:

  • Eligibility including required disability documentation

  • ​How to apply and what documents you will need

  • How to get the referral form​

  • Waitlist system​

  • ​Onboarding process once selected to receive services​​

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Helpful Links

Need more information about this specific program? Email: community@shangrila-or.org. Be sure to reference "Rental Assistance Program' in your email. Your inquiry will be routed to a person who can answer additional questions. 

ASGEmployment

Employment Services

Employment Services for Adults with Disabilities 

Community Employment Services

For more information about these services, visit the Community Employment Services webpage.

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This video explains:

  • ​How to access services

  • What happens after Shangri-La receives your referral packet​

  • The types of things Shangri-La's CES program can help you with related to employment ​

  • How long you can utilize services​

  • Your options if you don't like your job or get fired​​

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Helpful Links

Need more information about this specific program? Email: community@shangrila-or.org. Be sure to reference "Community Employment Program' in your email. Your inquiry will be routed to a person who can answer additional questions. 

Employment Services for Parents receiving Temporary Assistance for Needy Families (TANF) through Oregon Department of Human Services Self-Sufficiency

For more information about these services, visit the Youth and Family Services webpage.

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This video explains:

  • ​Eligibility and referral process

  • ​How to apply for TANF

  • How an ODHS Family Coach can support you and connect you to services​

  • How to get referred to Shangri-La's Youth and Family Services program​

  • What the YFS program can help with​​

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Helpful Links

Need more information about this specific program? Email: community@shangrila-or.org. Be sure to reference "Youth and Family Services Program' in your email. Your inquiry will be routed to a person who can answer additional questions. 

ASGDayServices

Day Services

Day Program Services for Adults with Intellectual/Developmental Disabilities (I/DD

For more information about these services, visit the IDD Residential webpage.

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This video explains:

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Helpful Links

Need more information about this specific program? Email: community@shangrila-or.org. Be sure to reference "Day Services Program' in your email. Your inquiry will be routed to a person who can answer additional questions. 

ASGoutpatientclinic

Clinical Services

Outpatient Mental Health Clinic 

For more information about these services, visit the Outpatient Mental Health Clinic webpage.

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This video explains:

  • ​Types of services offered at Shangri-La's outpatient mental health clinics

  • Appointment types​

  • Who can access the clinic's services​

  • Eligibility information and documentation​

  • ​Interpreter availability

  • How to access the clinic's services​

  • First appointment forms

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Helpful Links

Need more information about this specific program? Email: community@shangrila-or.org. Be sure to reference 'Outpatient MH Clinic' in your email. Your inquiry will be routed to a person who can answer additional questions. 

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