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Residential building

Being healthy
requires more than regular check-ups

Shangri-La is a Health Related Social Needs (HRSN) Housing Support provider in partnership with PacificSource Community Solutions.

What are health-related social needs?

Being healthy requires more than regular check-ups, like having access to non-medical things such as housing, healthy food, and air conditioning, to name a few. Certain Oregon Health Plan (OHP) members may be eligible for extra non-medical services through a program called health-related social needs (HRSN). This name refers to barriers to health such as housing or food insecurity that may affect well-being. ​

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What HRSN Services does Shangri-La provide?

Currently Shangri-La can assist with HRSN Housing Supports, specifically rent and utilities for up to 6 months. 

Who qualifies for HRSN Housing Supports?

Not all OHP members will qualify for HRSN housing benefits. 

HRSN housing benefits aren’t meant for emergencies.

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To qualify for rent or utilities assistance, OHP members must:

  • Be currently housed

  • Need support staying housed

  • Have a lease or written agreement with their landlord

  • Have an income that is 30% or less than the median income in their area

  • Lack sufficient resources or support networks to prevent homelessness

  • Have a housing clinical risk factor

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Learn more about eligibility and HRSN Housing Support benefits from OHA website
*Materials available in multiple languages via the site linked above.

NOTICE

Due to a high volume of HRSN requests, processing and response time may be extensive. 

How do I access HRSN Housing Support?

Do not contact Shangri-La directly about HRSN Services.

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OHP members need to work with their health care provider, CCO, or a local OHP community partner to see if they qualify and apply.

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PacificSource members can also complete the HRSN self-referral form online. 

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Once Shangri-La receives your referral, a member of Shangri-La's HRSN team will contact you.

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​​​If you’re applying for help paying rent, you will need to have this paperwork ready:

  • Your Oregon Health Plan ID card

  • A lease or rental agreement

  • Proof of income for the past two months like pay stubs

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