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Moving with intention.

measuring Effects,

not the splash

About project impact

With guidance from Dialogues in Action, Shangri-La conducts ongoing research to complete credible self-studies of mission impact. These studies are rooted in scientific inquiry rather than the typical route of measuring efforts or telling anecdotes (the splash) and claiming impact.

Project Impact leads Shangri-La through a process of developing the ability to see and communicate the effects of the programs on the people they are designed to serve. 


There are three primary movements to the project: (1) intended impact, (2) inquiry (qualitative interviewing and quantitative surveying), and (3) implication discovery.

Shangri-La aims to use the results of Project Impact research to:

  • identify experiments or adjustments that may deepen or catalyze achievement of organizational intended impacts,

  • aid in setting or clarifying strategic direction, and

  • remain deeply connected to the voices of the individuals we support.

Organizational Intended Impacts

  1. Individuals can meet their basic physical, mental, and environmental needs.

  2. Individuals are learning, or refining skills that contribute to personal growth and are participating in opportunities that help develop or express individuality.

  3. Individuals are establishing support systems and are engaging in healthy relationships.

  4. Individuals have a purposeful presence in their community. 

The header image shows a portion of a Project Impact map.  Using the outcomes of a four-step data analysis process, themes are mapped to reveal significant insights.
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