a place for kind hearts, Bright minds, learners

and leaders

What do you want to love about your job? 

Find it at Shangri-La.

We are a place:

  • For employees at every level of their professional life. Whether this your first job or you have spent 20 years in the field, if Shangri-La's mission resonates with you, we want to meet you. 

  • Where growth, camaraderie, and new adventures happen every day. 

  • Where a multitude of talents are contributing collectively to the organization's mission and vision. 

  • Where both heart and skills are valued. 




Employer Chat Series 

Dishing with DSPs

Learn about the Direct Support Professional (DSP) job directly from the perspective of two of Shangri-La's current DSPs, Taylor and Wendell. 

These videos were recorded live from a zoom meeting. The video quality isn't great, but the content is awesome!

Interview Insider

Shangri-La housing managers discuss what they are looking for in a Direct Support Professional (DSP), how to put your best foot forward in an interview, and be a great team member.

These videos were recorded live from a zoom meeting. The video quality isn't great, but the content is awesome!


Common Positions


Direct Support Professional 

Direct Support Professionals (DSP) are responsible for a variety of duties related to the overall care of individuals with developmental disabilities who reside in residential programs. Overall care includes activities of daily living, medical and health supports, life enrichment, and advocacy. This includes direct care of individuals and the implementation of individual support plans and behavior support plans.

Typical wage scale: $13-$15 per hour + the benefits listed below (did someone say health insurance?)

Mental Health Support Specialist

Mental Health Support Specialists (MHSS) are responsible for a variety of duties related to the overall care of individuals with chronic/persistent mental illness, substance abuse and/or intellectual disabilities living in Residential Treatment Homes (RTH). Overall care includes activities of daily living, medical and health supports, life enrichment, and advocacy. 

Typical wage scale: $13-$15 per hour + the benefits listed below (did someone say paid holidays?)

Employment Specialist

Employment Specialists are responsible for providing individual support services to people with intellectual/developmental disabilities who are pursuing community employment. Services may include person-centered planning, discovery, skill assessment, volunteer opportunities, job training, customized employment, job retention, and networking with employers in the community.

Typical wage scale: $14.50-$17.50 per hour + the benefits listed below (did someone say paid time off?)

Job Coach

Job coaches support individuals with intellectual and developmental disabilities (I/DD) who have jobs in the community. They assist with communication, building work-appropriate relationships, and coordinating the support an individual might need around activities of daily living. Job coaches role model work-appropriate behavior and assist with task analysis and accommodations.

Typical wage scale: $13-$15 per hour + the benefits listed below (did someone say cell phone discount?)

Shift and Type Descriptions


In general, the following descriptions apply to shifts noted in position postings.

Day - Hourly shift that typically starts between 6 a.m. and 9 a.m. and ends between 2 p.m. and 5 p.m.

Swing - Hourly shift that typically starts between 2 p.m. and 8 p.m. and ends between 8 p.m. and 10 p.m.

Grave - Hourly shift that typically starts between 8 p.m. and 11 p.m. and ends between 6 a.m. - 8:30 a.m. 


See below for definitions of positions with special designations:

Companion - This position requires the employee to be onsite for 56 hours, living with individuals served for 2.5 days. Approximately 16 hours are paid, awake hours, daily. Depending on the shift, some sleep time is paid, some is unpaid. The employee is expected to sleep during typical sleep hours. Occasionally, sleep may be interrupted to support urgent matters.

Relief - The work schedule is not regular and fluctuates to meet the needs of the people served and the program.


"I never thought I would end up working with people, but here I am. The individuals [I support] make as much of an impact on my life as I hope I do theirs. 

 Kiley B., hired as a Direct Support Professional in August 2019



Below is a general list of the basic qualifications for employment at Shangri-La. See the specific position description for the full list of requirements and qualifications. 

Must be 18 years of age.

  • High school graduate or equivalent.

  • Must pass required DHS background check; fingerprints may be required.

  • Must be able to regularly lift and transfer 25 pounds or one-fourth of your body weight (whichever is less). Some positions do require a higher lifting requirement.

  • Must have a valid Oregon driver’s license with a minimum of three (3) years of driving experience and be insurable through our organization’s insurance company. 

  • Complete and maintain all certifications as required by the position, Shangri-La and other governing agencies


How To Apply

All applications for employment must be submitted electronically through Shangri-La's recruitment platform -- UltiPro.

Once you have reviewed open positions on the job board, click 'Sign In'. 


If you do not remember your login information from a previous application, click  ‘Create/reset your password' and enter the email address you used to apply initially. A reset link will be sent to you.


If this is your first time applying to Shangri-La create a profile by clicking the 'register' link.

Please contact our Recruitment Team at 503-581-1732 if you have additional questions.



Need help? Reach Out.

Meduri, Michael 2016.jpg


Talent Engagement Coordinator

503-581-1732, x316



Pay, Benefits, and Training


Shangri-La employees are paid twice monthly on the 10th and 25th. Each employee is paid according to their specific position descriptions Wage Advancement Schedule (WAS). 

*All benefits listed below are subject to change and may not always be the most current information.

  • Health insurance
    Shangri-La's health insurance provider is Kaiser Permanente. Most employees incur a $50 per month contribution to their health insurance premium.

  • Dental insurance
    Dental insurance plans are available through Willamette Dental and Principal. Employees are responsible for the entirety of the plan's premium.

  • Supplemental insurance
    Employees have the option to purchase supplemental insurance and legal services through Colonial Life and Legal Shield, respectively. 

  • Flexible Spending Account (FSA)
    All employees who work 20+ hours per week can make pre-tax contributions toward out-of-pocket health expenses and child-care.

  • Paid time off (PTO)
    Regular exempt and salaried employees will accrue paid leave hours based on the full-time or part-time status of employment. Shangri-La employees also receive 40 hours of paid sick leave per year. New hires receive a prorated amount of six leave based on their hire date in the year.

  • Holiday pay
    Regular employees that are scheduled to work thirty (30) or more hours per week are eligible to be paid eight (8) hours for each of the days shown as paid holidays. Paid holiday hours will be prorated for regular employees scheduled to work less than thirty (30) hours per week.
    Paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. 

  • Jury duty leave
    Jury duty leave with pay is limited to a maximum of eighty (80) hours per calendar year.

  • Retirement savings
    Although Shangri-La does not offer a retirement contribution, it is an Oregon Saves participating employer.

  • Employee Assistance Program (EAP)
    The EAP offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems.  EAPs address a broad and complex body of issues affecting mental and emotional well-being, such as alcohol and other substance abuse, stress, grief, family problems, and psychological disorders. 

  • Gym reimbursement
    Shangri-La provides a $10 per month reimbursement for eligible gym memberships.

  • Cell phone discounts
    Shangri-La employees can take advantage of personal cellular discounts through AT&T, Verizon, and Sprint. 

  • Personal access to Microsoft 365
    All employees have access to certain Microsoft 365 applications on a personal computer. 


Each position at Shangri-La receives comprehensive training for the duties specific to that position. Training methods include in-person group sessions, online modules, in-person/online hybrid courses, and individual on-the-job coaching and training. 


Employee Rights 


Shangri-La values diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Shangri-La acts in accordance with the following: