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Crisis hotlines

Lane County

White Bird Clinic

341 East 12th
Eugene, Oregon 97501
Phone:  (541) 342-8255

Walk-In and phone crisis services are open to individuals, couples, groups, and families. There are no fees and we are open 24/7. No appointment is necessary. Our buildings are ADA accessible, and our crisis center is quiet, safe, comfortable, and trauma-informed. Crisis phone response is available 24 hours a day at (541) 687-4000


Hourglass Community Crisis Center

71 Centennial Loop, Suite A

Eugene, OR 97401
Phone: (541) 505-8426

Hourglass Community Crisis Center serves adults residing in Lane County who are in need of short-term, mental health crisis assessment and stabilization.


Marion County

Psychiatric Crisis Center

1118 Oak St. SE

Salem, OR, 97301

Phone: (503) 585-4949

The Psychiatric Crisis Center (PCC) provides crisis intervention services seven days a week, twenty four hours a day for residents of the Mid-Willamette Valley, particularly Marion, Polk and Yamhill counties. It is located on the campus of Salem Hospital.

Marion County Youth and Family Crisis Services
2421 Lancaster DR NE
Salem, OR 97305
Phone: (503) 576-4673
Marion County Youth and Family Crisis Services provides trauma informed, culturally responsive mental health crisis screenings and services to youth and families in Marion County who are 0 to 17 years old. Crisis screenings are at no cost. Children 14 and over can self-refer for services.

Northwest Human Services Crisis and Information Hotline

694 Church St NE

Salem, OR 97301
Phone: (503) 581-5535 or 1-800-560-5535

Marion and Polk county residents can access single day bus passes, personal hygiene items, laundry detergent, snack packs, and emergency food boxes Monday through Friday during the hours of 9:00 a.m. - 2:00 p.m. The crisis and information hotline is open 24/7.


Polk County Crisis Services Hotline
Phone: (503) 623-9289 8:00 a.m. – 5:00 p.m. Monday – Friday
Phone: 1-800-560-5535 After Hours & Weekends
Polk County Behavioral Health provides 24-hour, 7 days a week crisis response by phone or in-person. Crisis services are available to any individual in need, regardless of insurance or ability to pay.



non-emergency services
and community resources

Oregon Health Plan (OHP)
Phone: 1-800-699-9075

Apply for Oregon Health Plan (OHP) online or over the phone. Get information about your OHP plan.

211 Information Line
Phone: 211 or 1-866-698-6155

211 is an information clearinghouse that can be accessed via their website or by phone to contact local resources in your community to provide help for a variety of needs.

LogistiCare/WVCH Ride
Phone: (844) 544-1397

Sign up, schedule or cancel non-emergency medical transportation for medical appointments.


DHS Self Sufficiency Services
Phone: (503) 945-5600
Find your local DHS Self Sufficiency office to obtain TANF, Food Stamps or Employment Related Day Care services.


Aging and Disability Resource Connection (ADRC)
Phone: (503) 304-3400
ADRC is an information clearinghouse that can be accessed via their website or by phone to contact local resources in your community to provide help for a variety of needs. This hotline differs from 211 by focusing on resources targeted towards serving seniors and people with disabilities.


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